We aim to ship stock the same day by royal mail when orders are received before midday.
Please allow 3-5 days for delivery
Where it is not possible to ship stock immediately we will email you to advise when stock will be shipped and offer you the opportunity to cancel your order.
Where items are out of stock we aim to ship stock within 7-10 working days.
Shipping costs [in GBP]:
UK 3.50
Europe 9.50
Rest Of the World 9.99
If you want guaranteed next day delivery this is available on selected titles via Amazon Prime at http://amazon.co.uk
Please note that all stock sold directly by Amazon is supplied by us.
For urgent enquiries only call +44 1628 477006 but you will usually get a quicker reponse to any stock shipment issues by email when you forward your order confirmation to john@@vsitv.net
RETURNS
We do not replace or refund items once they have been used unless they are faulty. Stock will be considered used once it has taken out of its wrapping. If you have a faulty item please email the full details including a photograph and we will get back to you as soon as possible to discuss a replacement or refund.
